Let Us Answer Your Camera Questions!

How long are Capturing Couture Camera Straps? 

Our stylish camera straps have approx. 30” Decorative fabric or ribbon, with an additional 15" on either side that are adjustable.  You can adjust your camera straps between 38" to 54”


Are Capturing Couture Camera Straps padded? 

Yes, with ultra plush comfort in mind!  Our camera straps have neoprene under the velvet neckpad for cushioning, which also reduces fatigue when you’re carrying a heavy camera around town.


Will a Capturing Couture Camera Strap hold my DSLR? 

We realize that most professional grade cameras are not light.   Our Camera Strap bases are constructed with premium grade Nylon webbing that is the highest quality on the market and tensile strength rated at 4,000lbs +.  Our use of metal hardware and rivet finishing also incorporates additional strength features into our construction.  


Will Capturing Couture Camera Straps fit my camera? 

Most likely, our camera straps have connecting ends that have 3/8" webbing, which fits the standard DSLR strap loops.  We also offer stainless steel split rings to fit cameras with smaller connecting systems.  Some of the Leica Cameras would be a good example of needing the split rings. If you’re unsure, email us and we’ll help you identify what system is best for you.  


I like to wear my camera strap cross-body, can I? 

Absolutely, with the additional length adjustability of our straps, you can wear it over the shoulder or cross-body messenger style.  To add even more length to your strap, you can also purchase a Capturing Couture quick release system.


How will a Capturing Couture Camera Straps hold up over time? 

Can I wash it?  Our straps are made from high quality materials, and even our most delicate ribbons hold up great over time!  We recommend spot cleaning with a micro-fiber towel, but do not recommend putting our Camera Straps in the washing mashine.  Dry cleaning is also a good option, but we recommend our customers use their best judgement. 


Where are Capturing Couture Camera Straps made? 

Our camera straps are proudly manufactured in the USA, specifically Orange County, California.


Do you offer Refunds or Exchanges?

Yes, we offer both Refunds and Exchange options.  We will give a full product refund for unused product within 30 days of receipt and 1 year on defective product received. 


What shipping method do you use?  

We ship all of our camera straps via USPS 1st Class mail with tracking information.  


If I need my order expedited, what are my options? 

We can assist with expedited/rush shipping requests and can work with you to determine the extra fees depending on destination.  You’ll see the standard shipping method used in the total at check out, but you’re always welcome to call us if you’d like a rush shipping quote before check out.


Do you ship internationally? 

We sure do!  Please contact us using the form below to obtain a shipping quote cost depending on destination country.


After my purchase time, how long does it take for my order to ship? 

Not long!  If you’re anything like us, instant satisfaction is a plus…so we do everything possible to get product in your hands fast!   We work towards shipping all orders within 24 hours of purchase, excluding weekends.  If you need a purchase to ship same day, please give us a call before 3:00 PM PST, and we’ll strive to accommodate you, stock depending.  Our phone number is 949.858.8598.


Do you offer gift wrapping? 

Absolutely!  We can wrap your gift in black and white chevron wrapping paper, with a colorful tulle bow on top for 

$3.00/item.   However, all Capturing Couture camera straps purchased directly from www.capturingcouture.com are packaged in a black gift box with a colorful tulle ribbon that coordinates with your chosen strap. So it looks pretty cute as is.  Just attach a card and you’re all set! We do this because we love when people smile and when you’re happy - we’re happy!   


Are your quick release buckles safe? 

Internal strength tests of our quick release buckles confirmed positive for use on SLR cameras.  Results showed that these buckles will reasonably hold up to 4x’s the weight of the average SLR camera.  We’ve offered our quick release system since 2013, and we have not heard a customer complaint yet.  So with our statistics thus far, we feel confident in their use! 


Can I buy in bulk without a wholesale license?

Yes, that’s an option on a case-by-case basis.  Please contact us using the form below for all bulk order requests.  

 Can you take special requests for a custom strap?

We do take custom orders on most of our items, but not all.  We will also consider all requests when building a new collection.   Please email your special requests using the form below.   You never know, we could have a camera strap named after you and your inspiration!