Want to Return Something?

Returns & Damaged Products:

Capturing Couture loves our customers and want to make sure you are happy! 

We will gladly accept back any unused items for exchange or refund. 

For US Customers:

Please allow 1-2 weeks for your return to be received and processed.

Include a copy of your packing slip in the box.

We will send an email when your return has been processed and will credit your original method of payment for returns mailed within 15 days of the shipping date and issue a CC gift card if mailed after 15 days.  No returns are accepted after 30 days.

{During the holidays we extend this time - exchanges will be accepted until mid-January, so your favorite photographer can get exactly the item they want!}

We will refund the item price in full - shipping costs, return postage cost and new item shipment fees will apply.

Ordered something and would prefer a different color?  We will waive the new shipping charges to send your new item to you.  Freight back to us though is still on you...

If you have questions regarding an order you received, please contact us using the form below.

For International Customers:

Please contact us and we will take care of you! 

Please mail returns to:

Capturing Couture LLC

ATTN: Returns

31441 Santa Margarita Parkway, A160

Rancho Santa Margarita, CA 92688